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The Love/Hate Game

#1 User is offline   cyngreen2 

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Posted 21 June 2008 - 03:15 AM

Pick a company, any company. Tell one thing you love about them, then one thing you hate (OK, doesn't have to be hate...maybe something you just aren't crazy about). Could be specific scents, products, customer service, website design, whatever. Just list one set of things per post, though. We don't have to follow along alphabetically, just choose a company and post.

I'll start:

Tara's Candle Cottage
Love - bubble bars. Lots of bubbles and full of scent.
Hate - not hate, but I don't care for the melts. I tried several and did not get much scent throw.
"Politeness is to human nature what warmth is to wax. " ~Arthur Schopenhauer


Cyn
cyngreen@candlefind.com
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#2 User is offline   cookielady 

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Posted 21 June 2008 - 04:50 AM

Country Light Candle Co

Love-The way her tarts look, they are palm wax
Hate- they are to lightly scented
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#3 User is offline   send2007 

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Posted 21 June 2008 - 04:55 AM

Texas Scentsations

Love - So many of her scents & products, including sugar scrubs and melts

Hate/dislike - She's not open right now so I can order more.
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#4 User is offline   debra99 

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Posted 21 June 2008 - 03:56 PM

Cleanse Your Soul

Love the Scents!

Dislike immensly that my hair smells like plastic if I use the hairdryer after I spray on the protien mist.
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#5 User is offline   Cat01 

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Posted 21 June 2008 - 11:49 PM

Sinful Sweets/Cupcake Kisses-love the sales and scent selection-and customer service!

Hate the fact that there is something wrong with communication between her website and my computer-I cannot order from her website no matter what I do. It makes it very inconvenient for me to take full advantage of the sales.
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#6 User is offline   Juletones 

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Posted 22 June 2008 - 02:11 AM

The Spotted Hog

Love - The scents are great.

Hate - The shipping is too high for small orders.
Jules
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#7 User is offline   mpfand 

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Posted 22 June 2008 - 04:00 AM

Bella's
Love- great scents
Hate- TAT is not consistant
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#8 User is offline   Cat01 

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Posted 02 August 2008 - 02:18 AM

LOL Candles-Love the scent selection
Hate the fact that she doesn't have drop down menus for most of her tarts.
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#9 User is offline   Heart2Heart 

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Posted 02 August 2008 - 09:17 AM

CFTKR
Love - the big scent selection
Hate - the scents that have a crayola smell
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#10 User is offline   fleur17 

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Posted 02 August 2008 - 11:10 AM

HOT

love... her unique scents
hate... that her scents change so much... favorites are not always available
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Posted 02 August 2008 - 11:26 PM

Candles by Victoria

Love - accuracy and throw of scents I've tried

Hate - website is cute, but could have better navigation. Going through 15 pages of candles to see them all is confusing.
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#12 User is offline   Heart2Heart 

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Posted 03 August 2008 - 01:31 PM

Tyler Candle Company
Love - Their unique scents and awesome throw candles
Hate - That they don't have soy, and that it is ridiculous they even have a website because it is usually "under construction."
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#13 User is offline   cookielady 

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Posted 03 August 2008 - 02:14 PM

Aromia Soy by Grazia

Love: Her Thai Bambo Lemongrass
Hate: That she is closing up shop
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#14 Guest_Anonymous_*

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Posted 03 August 2008 - 02:53 PM

Quote

Sinful Sweets/Cupcake Kisses-love the sales and scent selection-and customer service!

Hate the fact that there is something wrong with communication between her website and my computer-I cannot order from her website no matter what I do. It makes it very inconvenient for me to take full advantage of the sales.


Cat - I had the same problem trying to order last night. I would put products in 'the shopping bag' - but there was NO where to check out. No icon...no specified area... nada. I sent them an email, but didn't get an answer in time to take advantage of their big sale. :shock: Sooooo frustrating. How was the problem between your computer and their website corrected? Thanks -
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#15 User is offline   Heidiliz 

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Posted 03 August 2008 - 03:22 PM

Missy's Tempting Tarts

Love: Her prices are very low, and she has a huge selection of scents
Hate: She doesn't have the febreeze scent anymore, which I love
Heidi :)
Mom of 4, and tart lover extrodinairre!
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#16 User is offline   Juletones 

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Posted 03 August 2008 - 04:36 PM

Voluspa candles


LOVE - the exotic scents
HATE - the price
Jules
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#17 User is offline   Cat01 

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Posted 03 August 2008 - 09:42 PM

Quote

Quote

Sinful Sweets/Cupcake Kisses-love the sales and scent selection-and customer service!

Hate the fact that there is something wrong with communication between her website and my computer-I cannot order from her website no matter what I do. It makes it very inconvenient for me to take full advantage of the sales.


Cat - I had the same problem trying to order last night. I would put products in 'the shopping bag' - but there was NO where to check out. No icon...no specified area... nada. I sent them an email, but didn't get an answer in time to take advantage of their big sale. :lol: Sooooo frustrating. How was the problem between your computer and their website corrected? Thanks -


It never has been! They can't figure it out and neither can I. I have to email my orders in and wait for an invoice. Once they email you back,they will probably honor all sales for you when you order! Very nice customer service, and maybe with you having the same issue-they will have their IT people look into it again.
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#18 Guest_Anonymous_*

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Posted 04 August 2008 - 12:35 AM

Quote

It never has been! They can't figure it out and neither can I. I have to email my orders in and wait for an invoice. Once they email you back,they will probably honor all sales for you when you order! Very nice customer service, and maybe with you having the same issue-they will have their IT people look into it again.


Thanks for the info Cat! Wow [smilie=th_blij31-1] sorry to hear the problem hasn't been fixed. Wonder if it's my ISP (msn)? I would be thrilled if they give me the prices from the big sale. I certainly had quite a list! :(
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#19 User is offline   Cat01 

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Posted 04 August 2008 - 12:44 AM

I don't think its ISP related-mine is a cable modem(Mediacom). Or maybe it is-IDK. Let me know what you find out, and I will call their customer service dept on Monday too.
I am sure that they will give you the sale prices, they did that for me on the last order due to the same issue!
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#20 User is offline   olive 

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Posted 05 August 2008 - 06:56 PM

Nene's

Love - the scent selection

Hate - infrequent sales (I'm so cheap)
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